Atlantic City Electric customers experienced the lowest average number of electric outages in the company’s history last year, as well as the fastest restoration times ever.
“Our employees work extremely hard every day to provide safe and reliable service for our customers,” said Dave Velazquez, president and CEO of Pepco Holdings, which oversees the operation of Atlantic City Electric.
The average number of outages decreased from the previous low, set in 2015, by 17 percent.
The average customer experienced .86 outages last year compared with 1.03 outages in 2015, according to Frank Tedesco, Atlantic City Electric senior communications specialist.
When customers did experience an outage, Atlantic City Electric restored power an average of seven minutes faster than the previous record set in 2015.
The duration time for the average outage last year was 76 minutes. In 2015, it took 83 minutes on average to restore power, Tedesco said.
During the past five years, the number of electric outages has decreased by more than 40 percent, and outage length has been reduced by 18 percent.
Over the past five years, Atlantic City Electric has spent hundreds of millions of dollars to modernize the local electric distribution system and enhance reliability for customers, Tedesco said.
“Each day, work is being performed as part of the company’s ongoing efforts to further improve reliability for customers,” Tedesco wrote in a statement.