Comcast says South Jersey customers should have service when electricity is restored - pressofAtlanticCity.com: Business

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Comcast says South Jersey customers should have service when electricity is restored

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Posted: Monday, July 2, 2012 7:25 pm | Updated: 8:58 pm, Mon Jul 2, 2012.

Cable provider Comcast said Monday that most of its customers affected by Saturday's storm-related outages should have their service restored by the time their electricity returns.

"In most cases, customers who don't have cable service is as a direct result of commercial power outages," said Jeff Alexander, regional spokesman for Comcast, which has headquarters in Philadelphia.

The company will not offer credits in those cases, but will consider them in cases where electricity returns but the cable remains out, he said.

"In those cases, we'll work directly with customers to issue credits on a case-by-case basis," Alexander said.

Alexander said the company has deployed additional workers from northern New Jersey, as well as additional generators, trucks and equipment, to help with the restoration, which began Saturday morning.

Contact Brian Ianieri:

609-272-7253

BIanieri@pressofac.com

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