The Division of Gaming Enforcement has levied a $80,000 fine against the Borgata Hotel Casino on allegations the casino improperly operated its credit department and that clerks falsified signatures on credit applications.
The casino did not contest the DGE’s allegations, according to a civil order action signed last month.
The casino employee named in the complaint, according to the order, did not profit from the falsifications, which involved signatures of clerks who were not on duty the day the applications were signed.
In addition to the fine against the casino, the employee must serve a 10 day suspension, with credit for the time-served for being previously suspended on the matter.
Among the allegations in the DGE complaint were that the credit executives illegally performed the additional duties of a credit clerk by obtaining and verifying account information for those seeking a credit line at the casino. The state requires a separation between the duties of verifying and approving credit.
According to the civil order, the practices began shortly after the casino opened in 2003 due to high demand, but as demand slowed, Director of Credit Gary Martin did not correct the practices.
Additionally, in 2010, credit executives scheduled for overnight shifts occasionally did not have a credit clerk working alongside, due to clerks not being scheduled to work or those that were scheduled were out on leave, the order stated.
Clerks also occasionally read information via phone to executives and completed the transactions via verbal approval, stored passwords and stored license numbers on company computers, which violated state law.
The Borgata, according to the order, imposed internal discipline and counseling for members of the credit department in response to an internal audit, which discovered many of the ongoing violations.
Additionally, Martin certified to the state that the practice of leaving credit executive license numbers available for clerks on computers did not compromise passwords, but rather allowed clerks to complete the transactions using executive telephone approval.