Site Help

Cookies/Javascript related problems Although pressofatlanticcity.com allows users to anonymously browse the website you are required to login to read stories. Because of this your browser needs to allow the use of cookies on your computer. If you have any concerns about our use of cookies please refer to our Privacy Statement. Also, some functionality of our website was implemented using javascript (it includes website navigation, tooltips, weather box, search box, photogallery on the bottom of the front page, slideshows on story pages e.t.c.) We have attempted to list the more common software packages and known steps to configure them so that you can access our website properly. If one step does not work and there is another listed, please try it as we have found not all solutions work for every user.

If you still are having problems please e-mail webmaster@pressofac.com and we will try to assist you further.

Cookies Blocked and/or Javascript Disabled: Most login problems are caused by blocked cookies and/or disabled javascript. Each are used to store your login information. If you are blocking cookies or have disabled javascript in your web browser or use an Internet security/privacy program that blocks first party cookies you may not be able to stay logged in. You may unblock cookies and reenable javascript by following the appropriate instructions below. If you are using an Internet security/privacy program such as ZoneAlarm, or McAfee Privacy Service, please consult it's documentation for instructions for unblocking first party cookies and enabling javascript.

Microsoft Internet Explorer 6.x (option 1)
  1. On the menu bar click on "Tools" then "Internet Options."
  2. From Internet Options, select the "Security" tab.
  3. Click Custom Level.
  4. Scroll down to "Scripting," make sure "Active Scripting" is set to Enable.
  5. Click "OK."
  6. Click "Yes" or "OK" when asked, "Are sure you wish to change the security settings for this zone."
  7. Click the "Privacy Tab."
  8. Click the "Advanced..." button in the Settings heading.
  9. Check "Override automatic cookie handling."
  10. Click "Accept" under First-part Cookies.
  11. Click "Block" under Third-party Cookies.
  12. Click "Always allow session cookies."
  13. Click "OK."
  14. Click "OK" on the Internet Properties window.
  15. Close all open Internet Explorer windows and then relaunch Internet Explorer.


Microsoft Internet Explorer 6.x (option 2)
Following these directions will allow pressofatlanticcity's software to work as designed while still blocking malicious third-party cookies:
  1. On the menu bar click on "Tools" then "Internet Options."
  2. From Internet Options, select the "Privacy" tab.
  3. Click on "Sites" (If you don't see 'Sites' button try clicking on 'Default' button first)
  4. Type in pressofatlanticcity.com in the "Address of Web Site" box
  5. Click on "Allow"
  6. Click on "OK" to close
  7. Click on "OK" or "Apply" to close.
  8. You may need to close and restart your browser in order for the new settings to work.


Microsoft Internet Explorer 5.x
  1. On the menu bar click on "Tools" then "Internet Options."
  2. Click on the "Security" tab.
  3. Click "Custom Level" button.
  4. Scroll down to the "Cookies" section.
  5. Set "Allow cookies that are stored on your computer" to "Enable."
  6. Set "Allow per-session cookies" to "Enable."
  7. Scroll down to "Scripting," section.
  8. Set "Active Scripting" to "Enable."
  9. Click "OK" on the Internet Properties window.
  10. Close all open Internet Explorer windows and then relaunch Internet Explorer.


Microsoft Internet Explorer 4.x
  1. On the menu bar click on "View" then "Internet Options."
  2. Click on the "Advanced" tab.
  3. Scroll down to find "Cookies" within the "Security" section.
  4. Select "Always accept cookies."
  5. Click on the "Security" tab.
  6. Select the "Custom" radio button.
  7. Click "Advanced."
  8. Scroll down to "Scripting," section.
  9. Set "Active Scripting" to "Enable."
  10. Click "OK."
  11. Click "Yes" or "OK"
  12. Click "OK" on the Internet Properties window.
  13. Close all open Internet Explorer windows and then relaunch Internet Explorer.


Netscape 7.x
  1. From the Edit menu select Preferences.
  2. Click on Advanced, then open Scripts and Windows.
  3. Under Enable JavaScript for click the checkbox next to Navigator.
  4. Click OK.
  5. Click on Privacy & Security, then on the Cookies.
  6. Under Cookie Acceptance Policy - either check the Enable all cookies checkbox or Allow cookies based on policy settings.
  7. If Allow cookies based on policy settings is selected, click on View and ensure that the level is at low or medium (See second image below).
  8. Click OK.
  9. Close and re-open Navigator.


Netscape 6.x
  1. From the Edit menu select Preferences.
  2. Click on Advanced.
  3. Click in the checkbox next to Enable JavaScript for Navigator.
  4. Click OK.
  5. Click on the Cookies selection.
  6. Check the Enable all cookies setting.
  7. Click OK.
  8. Close and re-open Navigator.


Netscape 4.x
  1. Select "Preferences" from the Edit menu.
  2. Find the "Cookies" section in the "Advanced" category.
  3. Select "Accept all cookies" (or "Enable all cookies").
  4. Also select the 'Enable JavaScript' boxes.
  5. Click "OK."
  6. Close all open Netscape windows and then relaunch Netscape.


Firefox
  1. From the Firefox menu select Tools / Options.
  2. Click on Web Features in the left column.
  3. Check the checkbox for Enable Javascript.
  4. Click OK.
  5. Click on the Privacy in the left column.
  6. Expand the Cookies section.
  7. Check the Enable cookies and Accept cookies normally checkboxes.
  8. Click OK.
  9. Close and re-open Firefox.


America Online Web Browser 8.x or later
  1. From the AOL Toolbar, select Settings.
  2. Select Preferences.
  3. Select Internet Properties (www).
  4. Select the Security tab, click Custom Level.
  5. Scroll down to Active scripting.
  6. Click Enable (or Prompt).
  7. Click OK to return to Internet Properties.
  8. Select the Privacy tab.
  9. Select Advanced.
  10. Deselect the Override Automatic Cookie Handling button.
  11. Click OK to exit.
  12. Close and re-open AOL browser.


Windows XP Firewall

WinXP has its own built-in firewall that can be enabled or disabled. More in depth info can be found by searching Microsoft's website or here: http://www.microsoft.com/WINDOWSXP/home/using/howto/homenet/icf.asp

    To enable or disable Internet Connection Firewall:
  1. Open Network Connections (Click Start, click Control Panel, and then double–click Network Connections.)
  2. Click the Dial–up, LAN or High–Speed Internet connection that you want to protect, and then, under Network Tasks, click Change settings of this connection.
  3. On the Advanced tab, under Internet Connection Firewall, select one of the following:
    To enable Internet Connection Firewall (ICF), select the Protect my computer and network by limiting or preventing access to this computer from the Internet check box.
    To disable Internet Connection Firewall, clear the Protect my computer and network by limiting or preventing access to this computer from the Internet check box. This disables the firewall, your computer and network are then vulnerable to intrusions.

    Notes:
    You must be logged on to your computer with an owner account in order to complete this procedure.

    You should not enable Internet Connection Firewall on virtual private networking (VPN) connections or on client computers because ICF will interfere with file and printer sharing.

    ICF cannot be enabled on the private connections of the Internet Connection Sharing host computer.


Windows XP with "Norton Personal Firewall"
  1. Open NIS.
  2. Click Options.
  3. Click Internet Security (or Personal Firewall).
  4. Click Advanced Options.
  5. Click the Web tab.
  6. Click Add Site. A new site/domain box appears.
  7. Enter the url of the site that you want to receive the referrer information and click OK.
    That site name appears in the left frame of the Advanced Options window.
  8. Click the name of the new site.
  9. Click the Privacy tab.
  10. Check the "Use these rules for..." box.
  11. Change the Referrer from "Block" to "Allow."
  12. Click Apply, and then click OK.
  13. Click OK to close the Options window.


If you wish to disable all filtering: Click on custom settings and make sure enable privacy is checked. Then click on the Custom Level tab. Under Confidential settings select medium. Under Cookie Blocking select None:Allow Cookies. Do not place a check mark next to Enable Browser Privacy. Place a check mark next to Enable Secure Connections (https). Click OK and you're all set.

Zone Alarm & Zone Alarm Pro
Again, there's a few versions, yours may differ, so please check the website\documentation of the manufacturer, but here's the most common solutions we've seen:

To fix this in ZoneAlarm Pro v3.x:
  1. Under "Privacy" Heading
  2. "3rd Party Cookies"
  3. Uncheck "Remove Private Header Info."
  4. Apply.
or you can try
  1. Open Zone Alarm Pro by double clicking on its icon is the system tray.
  2. Click on "Privacy"
  3. Slide the "Cookie Control" to off.


McAfee Privacy Service
  1. Right-click the red "M" icon by your system clock.
  2. Click "Privacy Service."
  3. Click "Options."
  4. The McAfee Privacy Service window appears. Click the "Cookies" tab.
  5. Enter each website address from which you would like to allow cookies.
  6. Click "Add."
  7. Once completed, close the window.


Ad-Blocking Software:
There's quite a few pieces of software being used to stop all the annoying 'pop-ups'. Some ISP's now include this type of software in their connection bundle; Some browsers now have built-in pop-up suppression. The problem is, some of these do this my stripping header\url info. So, if you are using something like this, try disabling it and see if that enables you to get pictures again. If so, you can then check the software for any advanced configuration options, or check the website of the manufacturer for more information.

Inaccurate Date And Time:
If you computer's date and time are incorrectly set this could potentially be the cause of your login difficulties. Please consult your computer's help manual or technical support to learn how to adjust and correctly set your computers date and time.

On most windows computers you can adjust the date and time by following these instructions:
  1. Click the Windows "Start" button.
  2. Click "Settings"
  3. Click "Control Panel"
  4. Double click "Date and Time"
  5. Click the "Time Zone" tab
  6. Adjust the Time Zone if it is incorrect by selecting the correct zone in the drop down menu and then hitting "Apply".
  7. Click the "Date & Time" tab
  8. Confirm the date and time are correct and adjust if necessary.
  9. Click "Apply"
  10. Click "OK"


Corrupt Cookies: The cookies used by pressofatlanticcity.com may have become corrupted. You may try clearing all cookies.

Internet Explorer
Internet Explorer saves cookies in more than one location, depending on the version of the browser and the version of Microsoft Windows being used. The best way to find and delete them is to close Internet Explorer then use your file management software (such as Windows Explorer) and search for a folder called 'cookies'.

Netscape Navigator 7.x
  1. Choose Cookie Manager from the Tools menu.
  2. Choose Manage Stored Cookies.
  3. Remove any cookie from the list, or remove all cookies.


Netscape Navigator 6.x
  1. Choose Cookie Manager from the Tools menu.
  2. Choose Manage Stored Cookies.
  3. Remove any cookie from the list, or remove all cookies.


Netscape Navigator 4.x

In Netscape, all cookies are stored into one file, called Cookies.txt, in the user preferences folder, making them easy to find and delete. The folder can be located by using your file management software to search your hard disk drive for "cookies.txt". Users of Netscape Navigator 4.x may also stop cookies from being written to the hard drive, by making the cookies file read only. However, even if the browser can't "write" cookies to the hard drive, it can still cache them, and it may create a new cookie file.

Mozilla Firefox
  1. Click on Tools, then Options
  2. Select the Privacy icon in the left-hand panel
  3. Click on Cookies
  4. Click on View Cookies
  5. To remove a single cookie click on the entry in the list and click on the Remove Cookie button
  6. To remove all cookies click on the Remove All Cookies button


America Online Web Browser 8.x or later:
  1. Click on the Settings,Preferences.
  2. Click Internet from By Category section.
  3. Click on General tab.
  4. Click on Delete Cookies of the Temporary Internet Files zone.


Once the cookies have been cleared you will be required to login again.