Company, Mantua, N.J.,
started in 1990 the way so many
pest management companies
do — with one determined
entrepreneur working out of his
home and knocking on doors to
win customers. But after many years of steady organic
growth, William Hoffman welcomed industry veteran
Robert Schwenker to the company and the partners
started looking at a new approach to business building:
strategic acquisitions. Hoffman Exterminating, which
serves the food-processing, health-care and property
management industries in addition to residential
customers and municipalities, has since grown to 60
employees (during the peak season) in four offices, with
projected sales of $7 million in 2019.
“We aren’t flying under the radar anymore. Acquiring
eight companies in the past three years has helped us
become the largest family-owned pest management
company in the Southern New Jersey market,” says
Hoffman. The acquired companies include Shur-Kill
Exterminating, Term-A-Pest, Delsea Exterminators,
Mosquito Platoon, Total Pest Solutions, Ideal Pest
Control, DC Watkins Company and Willow Pest
Hoffman emphasizes that each of these transactions
was carefully planned in collaboration with the previous
owners to ensure continuity of customer care. “When
we set out to grow our residential business, we found
that there’s a distinct segment of small, family-run

businesses interested in selling to a company like ours,
with a leadership team who prioritizes customers and
employees. After personally building these businesses,
these owners are much more interested in ensuring that
their customers are treated with dignity and respect than
in selling to the highest bidder,” he says.
Word of mouth led one company after another to
Hoffman, as business owners explained that the standard
acquisition model simply didn’t appeal to them. “They
felt that their ideas and concerns would not be heard if
they were acquired by a large company. We’ve given
them the opportunity to continue to have a say in how
their customers’ needs are being met,” says Hoffman.
Hoffman attributes his company’s success to the
talents and commitment of its people. As the firm
continues to grow, Vice President Eve Pappas is
focused on building a team of exceptional leaders
through strategic recruitment, training, development
and mentoring. Those who have been with the company
since the early days, including Mike Jenzano, lead
account manager; Jodie Gallagher, lead customer
retention specialist; and Bethann Wheeler, controller,
who all started as part-time employees, are also key
players in Hoffman’s growth today.
“I set out to build a business people would be proud
to work at and retire from, and now we continue to
build that brand together,” Hoffman says. “Whether
we’re doing our jobs or participating in local festivals or
sporting events, we’re focused on connecting with our
communities to let them know they can always count
on us.” —