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If you’re thinking about a career in customer service, you’ve probably already picked up on the fact that it’s a pretty broad field right now, with a lot of different types of jobs: agents, representatives, coordinators, specialists, managers, etc. But if you’ve got the people skills and the service skills to make this field part […]

The post 8 high-paying customer service jobs: What titles to look for in your job search appeared first on TheJobNetwork.

At various points during our professional lives, most of us find ourselves on opposing sides of the leadership coin—we play the roles of both leader and subordinate, which gives us a first-hand, multi-faceted look at what leadership styles work in which situations and where they come up short. Another truth is that most of us […]

The post The major pros and cons of 3 common leadership styles appeared first on TheJobNetwork.

When you’re preparing for an interview, chances are you’ve got the usual stuff down: your resume, talking points, stellar eye contact, and small talk. Those are easy—you can practice them in the mirror or with a trusted interview prep buddy. But what happens when you get a bit of a curveball, like difficult behavioral interview […]

The post How to answer the toughest behavioral interview questions appeared first on TheJobNetwork.